13:29 UTC – This issue should be resolved after our team restarted a catalog search pod. It appears to have started around 02:09 UTC today, February 6. At that time, the scope of the issue was not known. Our team will review the issue in detail to see how it can be prevented in the future. If you have additional questions, please reach out to support[@]commercebuild.com.

13:09 UTC – Our systems is actively looking into this issue. Resolution is high priority. Thank you for your patience.

12:18 UTC – We are aware of an issue with Elasticsearch affecting stores in our North America region. For example, the issues may result in search results and/or products not being displayed to web store users, with an error message that says “Request execution cancelled“. Our systems team is investigating this issue. As information becomes available, we will update this post.