The commercebuild platform will be upgraded to 4.46.0 in our Australia region on August 28, at 20:00 UTC, i.e. August 29 at 06:00 Melbourne time. 4.46.0 will be released to our North America and Europ...
Release 4.46.0
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Planned Routine Database Maintenance
Routine MySQL database maintenance is planned for September 11/12, 2022. The maintenance should take about 30 mins to finish and each environment will be down for about 3 minutes. The upgrade dates/ti...
Release 4.45.0
The commercebuild platform will be upgraded to 4.45.0 in our Australia region on August 17, at 20:00 UTC, i.e. August 18 at 06:00 Melbourne time. 4.45.0 will be released to our North America and Europ...
Release 4.44.0
Please note: The update to the AU region was delayed by one day. The dates and times have been updated below. The commercebuild platform will be upgraded to 4.44.0 in our Australia region on August 3,...
Scheduled Database Maintenance August 15, 2022
Routine database maintenance is planned to occur on August 15th, 2022. The maintenance should take about 15 minutes to finish and the instances will be down for about 30 seconds or less. The upgrade d...
500 Errors In Stores in North America
August 3, 2022 Our server admins found the outage was due to a PHP container that went down on a US server, causing approximately 4 minutes of down time. Measures have been taken to ensure it does not...
Failed orders
23:23 UTC: This issue is now resolved. The cause of the issue was a change due to the 4.4.3 release, may have affected multiple regions, and has since been fixed. 21:15 UTC: Our development team conti...
Platform Issues
13:40 UTC @ July 25, 2022 – This incident is related to the incident that occurred on June 8. As was noted in that post, the number of nodes was increased to resolve the issue. For this incident...
Release 4.43.0
The commercebuild platform will be upgraded to 4.43.0 in our Australia region on July 20 at 20:00 UTC, i.e. July 21 at 06:00 Melbourne time. 4.43.0 will be released to our North America and Europe reg...
Routine Infrastructure Maintenance – July 24-25, 2022
Planned maintenance is scheduled for July 24th and July 25th, 2022 for the PROD EU and AU regions. This maintenance includes infrastructure changes to create new resources. This is expected to take ap...