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Planned database maintenance November 2, 2022

Database maintenance is planned starting November 2, 2022 at 6pm PST (November 3, 2022 01:00 UTC). It will take several days to complete the maintenance. The following stores will be impacted: www.all...

Issues with Database Server

01:05 UTC – This issue has been identified as the same one posted here: https://support-theme-update.commercebuild.com/updates/2022/08/25/issues-with-database-server/. Updates will be shared in ...

Release 4.50.0

The commercebuild platform will be upgraded to 4.50.0 in our Australia region on October 24, at 19:00 UTC, i.e. October 25 at 06:00 Melbourne time. 4.50.0 will be released to our North America and Eur...

Sync Issues Affecting Sage Web Stores

November 24 – Most of the significant issues related to Sync 2 replication should be resolved at this point. Some minor issues remain, but those will be resolved soon. If you have any questions,...

Release 4.49.0

The commercebuild platform will be upgraded to 4.49.0 in our Australia region on October 12, at 19:00 UTC, i.e. October 13 at 06:00 Melbourne time. 4.49.0 will be released to our North America and Eur...

Release 4.48.0

The commercebuild platform will be upgraded to 4.48.0 in our Australia region on September 27, at 20:00 UTC, i.e. September 28 at 06:00 Melbourne time. 4.48.0 will be released to our North America and...

Release 4.47.0

The commercebuild platform will be upgraded to 4.47.0 in our Australia region on September 13, at 20:00 UTC, i.e. September 14 at 06:00 Melbourne time. 4.47.0 will be released to our North America and...

Release 4.46.0

The commercebuild platform will be upgraded to 4.46.0 in our Australia region on August 28, at 20:00 UTC, i.e. August 29 at 06:00 Melbourne time. 4.46.0 will be released to our North America and Europ...

Issues with Database Server

October 27, 01:51 UTC – The fix for this issue has been pushed into production. October 26, 01:47:12 UTC – We have identified and fixed the issue, and are looking to hotfix the repair into...

Planned Routine Database Maintenance

Routine MySQL database maintenance is planned for September 11/12, 2022. The maintenance should take about 30 mins to finish and each environment will be down for about 3 minutes. The upgrade dates/ti...