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Release 4.13.0

Version 4.13.0 of the commercebuild platform is scheduled for release in the coming days, depending on web store server location. If your web store is hosted in Australia or Europe, the release will o...

Release 4.12.2

Version 4.12.2 of the commercebuild platform is scheduled for release in the coming days, depending on web store server location. If your web store is hosted in Australia or Europe, the release will o...

Replication Scheduler Issues

06:48 UTC, December 8 – This issue is resolved. 22:39 UTC, December 7 – Our systems team has identified the issue and implemented a temporary solution. The replication delays occurred due...

Paya Service Issues

22:26 UTC: Paya has reported that they’re experiencing downtime due to an issue at Amazon Web Services. 11/25 4:00 pm -There is an ongoing problem at Amazon Web Services which is impacting sever...

Incident Report: September 30 Failed Orders

On September 30, less than 10 web stores were affected by an issue that caused orders to fail. The issue occurred after the latest release of the commercebuild platform, version 4.10.0. Given that the...