On July 28, the commercebuild platform (V4) in both of our AU and EU regions experienced delays in the posting of orders from web stores to client ERP systems. Additionally, web stores in the AU regio...
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Release 4.18.0
Version 4.18.0 will be released this evening at approximately 22:00 Eastern time. This release primarily focused on bug fixes, as well as the integration with Punchout2Go. There were more than 40 impr...
Release 4.17.0
Version 4.17.0 will be released to clients hosted on our North American servers this evening at approximately 22:00 Eastern time. Version 4.17.0 has already been released to web stores hosted in our E...
Release 4.16.0
The following is a summary of the improvements coming to commercebuild web stores in 4.16.0, which is to be released at approximately 2:00 AM UTC tomorrow, June 2 (this evening, June 1 at 22:00 U.S. E...
Release 4.15.0
The following is a summary of the improvements coming to commercebuild web stores in 4.15.0, which is to be released at approximately 2:00 AM UTC tomorrow, May 4 (this evening, May 3 at 22:00 U.S. Eas...
Scheduled Maintenance: Postgres Production Databases
On Monday, April 19, the production Postgres databases will be restarted for routine maintenance. Expected downtime is less than 90 seconds, during which users may be unable to login to stores. This m...
DB Migration Issues
8:00 UTC, March 30 – The issue is resolved. 7:30 UTC, March 30 – Many of our sites have recovered from the issue and just a few of them are left. Again, our Systems team is relentlessly fi...
Release 4.14.0
The following is a summary of the improvements coming to commercebuild web stores in 4.14.0, which is to be released at approximately 1:00 AM UTC on March 30. Copy Individual Content Pages to Public C...
Fraudulent Transaction Attempts
21:55 UTC – E-xact has informed commercebuild that our IP has been unblocked. If your web store uses this payment method, transactions should now be able to resume. We will continue to monitor a...
Connection Timeout Issues
16:00 UTC – At 15:22:55 UTC, Google Compute Engine conducted maintenance on the Kubernetes nodes for a cluster of web stores in North America. This resulted in downtime, but has since corrected ...