Multilanguage allows you to translate your web store into several languages. If your company is global and needs to communicate with audiences that speak multiple languages, this is a must-use module. Video Overview [videopress 3bVIhhcp permalink=”false”] Getting Started If you have not used Multilanguage on your web store, it is likely that it is not […]

In this guide, we’ll show you how to convert a B2B user to a B2C user. Download the Excel Sheet Go to Customers > Manage Customers, and search for the customer you wish to convert. Once located, click Tools > Export. An Excel sheet with this customer’s data will begin to download. Modify the Excel […]

When you’re shopping online and select a product to buy, you’re adding to your cart.  Typically, users build a cart once, checkout, and that’s it.  Their next order may be completely different. But for many customers, they might order the same items, or have a smaller subset of items that they like to order more […]

Introduction Our shipping carriers are what your users select during their checkout process. The term “carrier” might be a little confusing. UPS is a carrier, but here we refer to a record in our platform that your users select for shipping.  You may build a carrier in the platform that refers explicitly to an external […]

If you navigate to System > Site Settings on your webstore’s admin dashboard, the details under the Client Location Details tab are the location details of your company. As emails sent from the webstore pick the company’s address from Site Settings, it is imperative to keep this information updated. You may either update the profile […]

Mostly Popups are added on the Home page, however, if you are looking to catch your users’ attention when they click on a certain category then this guide will help. Getting Started The first and foremost step is to create a popup and if you are new at it, see our tutorial on How To […]

The Redirects module is an important tool to use when URLs are changed or updated. URLs can change for many reasons. For example, product URLs are generally composed of the product name, which can have benefits for SEO. However, if the product name changes, so might the URL, which means that the old URL needs […]

When a customer views a specific product, you may wish to show other items that customers bought when the viewed item was purchased. This is possible with the Customers Who Bought feature. How Item Suggestion Works The recommendations are based on all past orders, both from the web store and your ERP. There is no […]

A popup is a small window that pops up in the foreground of a visual interface and offers informative or promotional content to a site’s visitors. Creating a popup and adding it to the site can be achieved by following a few steps. Create the Popup First, know where you’ll put the popup content. It’s […]

It is currently not possible to modify promotion codes in the commercebuild Promotions Module. Furthermore, once a promotion code is inactive or deleted from the system, it cannot be used again, not even with a new promotion code. If changes need to be made to a promotion code that has already been added to a […]