You can add custom JavaScript snippets to your site via System > Modules > Custom Tags. This tutorial will walk you through the process step by step. Copy the Snippet Copy the snippet so that yo...

There are two ways to prevent a promo code from being used by your customers. Delete the Promo Code The promo code can be fully deleted from the system. That said, please note that this will also dele...

Converting a Sales Rep to a Site Administrator can be achieved by exporting the users to a spreadsheet, removing all of the users except the ones you want to convert, and then re-uploading the users w...

If there is an issue with a site — for example, a button you click does not lead to the expected result or action — the browser Developer Tools can be very useful in determining what the c...

commercebuild web stores are hosted on the Google Cloud Platform. We leverage their data centers in the United States, Belgium and Australia.

No. Currently, we do not provide FTP or SSH access to commercebuild web stores. However, there are tools in the web store admin that allow you to upload images and manage content. If you need to add a...

We are compliant with the Payment Card Industry Data Security Standards (PCI DSS) endorsed by Visa, MasterCard, American Express, Discover, and JCB card brands.

We currently support Microsoft Dynamics 365 Business Central, Sage 300 and Sage X3. We intend to support other ERPs in the future.

There are two ways to set taxes in commercebuild – via integration with Avalara, or by using your ERP.  In this article, we’ll look at how the commercebuild platform uses the ERP to set t...

Promotions are a great way to incentivize your customers to make purchases on your web store. In this tutorial, we’ll help you activate promotions and ensure the promotions are properly mapped i...