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Home / Troubleshooting / Unable to add a variant option for child variant products

Unable to add a variant option for child variant products

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If you are unable to add a variant option for the variant products, then check the status of a product for which you are adding a variant option.

In other words, if a product is Inactive on a web store then the system will not allow adding a variant option for that product.

To verify, navigate to Catalog > Products and search for a product to check for its status.

 

The issue will be rectified after checking Allow Item in Web Store checkbox in Sage I/C Items for all “inactive” products.

Sage 300 Troubleshooting

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