Tutorials

Enable Firewall Rules and a JavaScript Browser Challenge

Cloudflare’s firewall rules can help significantly if you want to prevent illegitimate traffic to your web store. In this tutorial, we’ll show you how you can add a JavaScript execution test to determine whether a visitor is legitimate or not. Please note that Cloudflare’s firewall rules are not foolproof, but will block a large part […]

Signing up for Cloudflare and Configuring Your Domain

In this tutorial, we’ll help you sign up for Cloudflare and add your domain to their services. This process is slightly technical. If you’re not familiar with Domain Name Systems (DNS) and their various records, you might consider reaching out to a technical contact or commercebuild support for assistance. Create your Account To sign up, […]

How To Add Credit Card Logos to Payment Method Checkout Step

Many of our payment methods offer you the ability to add credit card logos to the payment method checkout step. To see if the payment method activated on your site allows you to add credit card logos: Navigate to System > Payment Settings, and select Edit next to your enabled payment method. Select Edit for […]

How to Import Products in a CSV for a Promotion

In some cases, you may want to create a promotion that only applies to specific products, and you can do just that with your web store promotions. Learn more about setting up promotions and creating promotions. Create Your CSV First, you need to create a CSV file with the following columns: Product ID ItemNo Description […]

How to Change A Custom Page’s Parent Page

By default, all newly created custom pages use the Main Navigation as their Parent Page.  However, you may want your custom page to be organized under another parent custom page, e.g. yourstore.com/onecustompage/anothercustompage. Learn more about creating custom pages. Using the example, “One Custom Page” would be the parent of “Another Custom Page”. You can observe […]

How to Create a New Custom Page

Custom pages allow you to add non-default pages to your web store. For example, you may want to create a page, such as yourstore.com/warranty. This page would then contain information about product warranties. Create the Custom Page Go to admin and navigate to Content Management > Custom Pages.  Click “Create”. Add the title for your […]

How to Create Promotions

Once you have set up promotions in your web store, you are now ready to begin creating promotions. To start, navigate to Promotions > Promo > Create New Promo Code. Creating a Promotion Code Promo Code A randomly generated string will be automatically inserted. You can choose to use this string or type in a […]

How to Add a JavaScript Snippet

You can add custom JavaScript snippets to your site via System > Modules > Custom Tags. This tutorial will walk you through the process step by step. Copy the Snippet Copy the snippet so that you can easily paste it in the following steps. For the purposes of this tutorial, let’s assume that our JavaScript […]

How to Delete or Deactivate Promo Codes

There are two ways to prevent a promo code from being used by your customers. Delete the Promo Code The promo code can be fully deleted from the system. That said, please note that this will also delete it from the promotions Reports section (Promotions > Reports). Make the Promo Code Inactive Expiring a promo […]

How to Convert a Sales Rep to a Site Administrator

Converting a Sales Rep to a Site Administrator can be achieved by exporting the users to a spreadsheet, removing all of the users except the ones you want to convert, and then re-uploading the users with the Site Administrator group. Please follow the steps below. Export Sales Reps To get started, navigate to Sales Rep […]