It is possible to add an item surcharge in the web store. In order to add item surcharges, navigate to System > Shipping Setup > Item Settings. Note that the item charges will be added to the co...

The units of measure for each of your products need to be enabled in the web store in order for your customers to add the items to their carts. You can enable multiple units of measure for products, a...

Whether you’re conducting an upgrade or troubleshooting an issue, you may need to temporarily stop the commercebuild services on you server: the XM Symphony Client and commercebuild agent Servic...

Once you assign products to a category, you may at some point decide to unassign those products from their categories. If you wish to unassign a product from several categories at once, see Batch Unas...

The Editable Item Description feature allows you to override the ERP item description and set your own in the web store. To enable this feature, go to System > Features and toggle ON Editable Item ...

For certain customizations, we may ask that you create an API key for Google Sheets. This API key should be different from the one that you may use for other commercebuild services that require a Goog...

The Google API key is required for three features in the web store: Blog, if you choose to use Google’s Blogger service. (Blogger API) Store Locator (Maps JavaScript API, Geocoding API, and Plac...

If a customer tries to process an order but fails — perhaps due to a payment issue of some kind — you can generally find this order in the Abandoned/Rejected Order Queue. In the web store ...

This article will talk about how to levy shipping charges based on order amount. For example, apply a shipping charge of $50 if the order amount is less than $100 or charge $30 if the order amount is ...

Currently it is not possible to add a custom message to your checkout page via a store setting. However, with this JavaScript snippet in a Custom Tags (System > Modules > Custom Tags) section, y...